In Lagos, an employee named Kekwaaru Ngozi Mary from Eko Hotel and Suites demonstrated a remarkable act of honesty and integrity by returning a misplaced $70,000 to an anonymous customer.
The incident took place when the guest accidentally left behind a bag containing a substantial sum in one of the hotel’s suites. As soon as the staff member discovered the bag, she promptly reported it to the hotel management.
Adhering to the establishment’s policy of integrity and transparency, the hotel’s General Manager, Danny Kioupouroglou, immediately initiated the process of returning the money to its rightful owner. They successfully contacted the guest and the full amount was returned, much to the guest’s relief and gratitude.
Danny Kioupouroglou, General Manager, expressed pride in the honesty and integrity of their staff, considering it a testament to their commitment to ethical conduct and exceptional customer service. He believes that their staff is the hotel’s greatest asset, and this incident further reinforces that belief.
The guest expressed profound gratitude to both the hotel staff and management, commending them for their swift action and unwavering integrity.